Articles

 Adjusting PHP Memory settings

To change the memory_limit for PHP, please follow these steps:- Log into cPanel.- Find and click...

 Do you block any ports?

We have firewalls that block inbound and outbound ports, if you are having problems reaching...

 How can I access webmail?

Accessing webmail is fairly simple.   Point your browser at http://yourdomain.com/webmailFor...

 How do I add additional domains?

ROBTEC Hosting offers additional domains for your account (on most of our hosting plans), as long...

 How do I backup my website?

The easiest way to backup your website is by doing so via cPanel.    By logging into cPanel, you...

 How do I block an IP address from reaching my website?

Please view our video tutorial at: http://www.cpanel.net/media/tutorials/ipdeny.htm

 How do I change permissions on my files?

Login to your cPanel (Control Panel) at www.yourdomain.com/cpanel using your cPanel username...

 How do I password protect my website?

With cPanel, you have the ability to password protect a folder within your website. You can...

 How do I prevent people from linking to my website?

Please view this video tutorial: http://www.cpanel.net/media/tutorials/hotlink.htm

 How do I upload files?

You can upload your html and images to your website via FTP.    You will use the login specified...

 I can't reach cPanel on port 2082

If you have a firewall or your ISP doesn't allow connections to cPanel on port 2082, you can...

 My website is down

WAIT! Don't panic! We ask that you please go through this checklist before contacting us....

 What is the MySQL hostname?

When configuring your script, it will most likely ask you what the MySQL hostname is.  Please...

 Why is my site slow?

There's several common reasons why sites are slow -- we ask that you please troubleshoot via this...