Knowledgebase

How do I cancel my domain name?

Domain names automatically renew every year, if you do not wish for your domain to be renewed at it's expiration date, please follow these steps:

  •     Log into the customer's portal.
  •     Click on 'Domains' then on 'My Domains'.
  •     Find the domain you wish not to renew and click the green "Active" button.
  •     Click on the 'Auto Renew' button at the left side box called 'Manage'.
  •     Click the ‘Disable Auto Renew’ button.
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